Onboarding and training Archives | Mindtickle

PreSales Academy Sees 84% Increase in Student Enrollment Using Mindtickle for Sales Training

Rahul Mandapati — Tue, 27 Jun 2023 08:57:24 +0000

About PreSales Academy:

The PreSales Collective focuses on building a community for people within presales and providing training for career changers through PreSales Academy.
The academy offers a training program to equip career changers with the knowledge and resources needed for their job search.
Detailed one-on-one coaching is provided by experienced sales engineers who volunteer as Career Advisors.

The challenges:

Growing demand for PreSales Academy led to re-evaluating their current processes.
The virtual training sessions scheduled at specific dates and times were inflexible and inconvenient for students, trainers, and volunteer coaches.
Coaches provided feedback in a single document with over 10 parameters, which became overwhelming for students to understand.
The lack of standardized feedback hindered the students’ ability to improve effectively.

The solutions:

Virtual training delivery: Mindtickle allows PreSales Academy to deliver the self-paced training phase virtually, enabling students to learn at their own convenience. This eliminates the need for scheduled training sessions and provides flexibility in learning.
Personalized recommendations: As learners complete training, Mindtickle recommends additional content and training based on their performance. This personalized approach helps students reinforce knowledge gaps and further enhance skills.
Resource library: PreSales uses Mindtickle to deliver a resource library to students. This library enables students to browse and access all available content, empowering them to self-serve their learning needs.
Virtual role-plays and coaching: Mindtickle’s virtual role-plays simulate interview scenarios. Students submit their responses, which are recorded and scored by Mindtickle’s AI-powered system. This feedback helps students perfect their pitch. Additionally, Mindtickle’s coaching forms facilitate quantitative and qualitative feedback from presales experts, streamlining the coaching process.
Progress monitoring and evaluation: Stremic, along with PreSales experts, monitors students’ progress through Mindtickle’s comprehensive dashboards and reports. The system provides role-play and coaching scores, evaluating and tracking student performance as they progress through each phase.

The impact:

Mindtickle enabled PreSales Academy to scale its training program, resulting in an 84% increase in student enrollment in two years.
Students’ scores in demo role-plays increased by an average of 22% due to targeted training and learning.
PreSales Academy received a 95% average student satisfaction rating and five-star reviews from graduates on review sites.
Graduates of PreSales Academy experienced an average salary increase of $80,000, with a median salary exceeding $118,000.

The vision for PreSales Academy:

With the successful growth and demand, PreSales Academy plans to scale the organization further and continue refining the program using online training, role-plays, and coaching through the Mindtickle platform.

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Learn How Formalized Onboarding Helped Chownow Reduce Time to First Deal by 50%

Rahul Mandapati — Sat, 06 May 2023 16:44:14 +0000

Cole Lindbergh

ChowNow faced the challenge of onboarding remote new hires without a formalized program. With standardized training, there was room for impactful manager conversations too. “With Mindtickle, the ability to create modules and courses that introduce certain topics can be more beneficial in some ways than just listening to someone talk about it on a Zoom call,” says Cole Lindbergh, Sales Enablement Manager, Revenue Operations, ChowNow. Watch this video to learn how ChowNow was able to create & deploy a robust new-hire training program that decreased time from new hire first to deal.

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SecureAuth Deploys Virtual Role-Plays & Certifications to Modernize its Sales Training

info info — Fri, 06 Jan 2023 08:12:27 +0000

SecureAuth establishes best practices and certifies reps are ready to sell with Mindtickle.

Challenges

Disconnected approach to enablement across multiple systems
Content was out of date with no ability to track engagement
Reps struggled to find relevant information quickly

Readiness Approach

Weekly updates and communication from the enablement team
Automated user-sync between Mindtickle and Salesforce
Virtual role-plays to practice customer-facing scenarios and develop and certify skills
Analytics identify leaders and laggards within the sales org based on performance and engagement

Impact

Established best practices and periodically ensures reps are on-message
Reduced admin overhead and accelerated the onboarding experience with Mindtickle and Salesforce user-sync
Ensured consistent adoption of enablement programs through steady stream of communication

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Integrace Health Enables Sales Team from the Top-down

info info — Fri, 06 Jan 2023 06:55:02 +0000

Integrace Health enables their sales team from the top-down with Mindtickle.

Challenges

Sales readiness platform under-utilized
Suboptimal acceptance from sales hierarchy
Inconsistency in enablement initiatives across the business
Integrating new business at different levels of maturity

Solution

Multi-level content to onboard new hires
Pitch practice and consumable content to improve product knowledge
Manager dashboards to gain insights, drive learning and gather regular feedback on progress
Certification program to onboard users on readiness platform and improve platform use

Impact

78 – 82% approval rating from sales reps
Content easier for reps to consume
Top-down engagement with the platform
Onboarding time reduced from 22 to 5 days
Drastically reduced administrative time

To learn how Integrace Health uses Mindtickle to onboard and up-level their sales organization during COVID-19, download their COVID-19 response case study.

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Juniper Networks’ CRO Identifies Revenue Productivity Transformation as Critical Factor to 47% YOY Sales Growth

info info — Thu, 05 Jan 2023 05:43:51 +0000

About Juniper Networks

Leader in computer network infrastructure solutions.
Develops networking products like routers, switches, management software and security solutions.
Works with customers across industries , including manufacturing , retail, media, education, telecommunications and healthcare.

The challenge

Juniper Networks has a large and complex portfolio of technical solutions and sells into multiple distinct markets.
As a result, its sales team needs to be armed with a lot of information.
It is the responsibility of the enablement team to provide competency applications at scale, while maintaining consistency.
The company is also passionate about hiring quality talent and retaining employees, so the enablement team seeks to provide the support and resources each individual needs to progress in their career.

The solution

Mindtickle is a significant factor in the way Hang Black, VP of Global Revenue Enablement at Juniper Networks, positions and grows the value of the enablement function within the organization.
The team has been able to continuously innovate their enablement strategy and quantify its impact using Mindtickle and, in doing so, they’ve not only transformed business results, but cemented their position as trusted advisors to the chief revenue officer (CRO) and sales leadership team.
“Sales enablement is a scaling function of our business — I believe that if you get it wrong, you won’t be successful,” says Derrell James, CRO, Juniper Networks.

The impact

Grew sales achievement 47% Year over Year.
Implemented a process for consistent training across internal sellers and the external channel ecosystem.
Developed hyper-personalized and relevant learning to reps across all levels.
A 65-75% adoption rate from Mindtickle users , compared to a historical 14-16% rate for webinar attendance.
Streamlined content management for effective partner enablement.

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Aurigo Leveraged Mindtickle for Structured Sales Enablement and Onboarding of their GTM Team

Rahul Mandapati — Sun, 11 Dec 2022 10:52:28 +0000

Company Overview

Aurigo is a global B2B software construction technology company that aims to help public sector agencies and facility owners plan, deliver, and maintain their capital projects and assets safely and efficiently.
Aurigo’s customers solve their planning and portfolio management needs and manage the entire construction lifecycle, including critical processes related to safety, quality, maintenance, and business operations.
Aurigo has been recognized in the GovTech100 three years in a row as a key contributor focused on making a difference in and selling to state and local government agencies across the United States.

The challenge

Aurigo sales team’s growth led to a need for a structured sales enablement and onboarding process for existing and new reps needed to be streamlined and appropriately assigning onboarding and training by roles.
Lack of visibility into content and collateral available for GTM teams.
Struggling to ramp up new reps faster and getting them ready in the field.

Solutions

Explore a fully integrated solution to address the organization’s enablement, content, coaching, and conversation intelligence needs.
Reinvent and structure the onboarding process for new repsGauge the extent of discovery taking place on a call before handing over the opportunity to the AEs and coach them appropriately.
Centralize and govern all content and make it easy to find and use by anyone in the organization.
Improve adoption and training completion and enablement programs by issuing certificates post-course completion.

Impact

Average days for rep’s first dial down from 26 to 10 days.
Average days to the first opportunity down from 25 to 16 days.
Average days to first stage 3 down from 71 to 23 days.
Track and showcase enablement metrics and the impact they had on moving opportunities further down the sales funnel.

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