Sales Readiness Archives | Mindtickle https://www.mindtickle.com/blog/customer_stories_tag/sales-readiness/ Fri, 29 Aug 2025 10:17:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://www.mindtickle.com/wp-content/uploads/2022/12/MT-Icon-Alternate-150x150.png Sales Readiness Archives | Mindtickle https://www.mindtickle.com/blog/customer_stories_tag/sales-readiness/ 32 32 Learn How Cisco Leverages Mindtickle to Scale Coaching Efforts https://www.mindtickle.com/customer-stories/learn-how-cisco-leverages-mindtickle-to-scale-coaching-efforts/ Sun, 07 May 2023 16:11:18 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=15960 Chris Jackson, Cisco

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Chris Jackson, Cisco

Cisco was undertaking a significant transformation of its sales enablement organization and shifting from a traditional L&D approach, with historically low adoption, to a more data-driven, experiential learning approach. Chris Jackson, Distinguished Architect, Global Strategy & Operations, talks about how Mindtickle is the perfect platform for their high-value programs. “We leveraged Mindtickle to roll out training to 18,000 of our sellers in six weeks,” Jackson said. Watch this video to learn how Cisco adopts a modern learning solution with powerful data-driven analytics for leadership with Mindtickle.

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]]> SecureAuth Deploys Virtual Role-Plays & Certifications to Modernize its Sales Training https://www.mindtickle.com/customer-stories/secureauth-deploys-virtual-role-plays-certifications/ Fri, 06 Jan 2023 08:12:27 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=523 With Mindtickle, I was able to rapidly build out learning paths with modern content and introduce Mindtickle as home base for new hires so they get used to using it regularly.

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SecureAuth establishes best practices and certifies reps are ready to sell with Mindtickle.

Challenges

  • Disconnected approach to enablement across multiple systems
  • Content was out of date with no ability to track engagement
  • Reps struggled to find relevant information quickly

Readiness Approach

  • Weekly updates and communication from the enablement team
  • Automated user-sync between Mindtickle and Salesforce
  • Virtual role-plays to practice customer-facing scenarios and develop and certify skills
  • Analytics identify leaders and laggards within the sales org based on performance and engagement

Impact

  • Established best practices and periodically ensures reps are on-message
  • Reduced admin overhead and accelerated the onboarding experience with Mindtickle and Salesforce user-sync
  • Ensured consistent adoption of enablement programs through steady stream of communication

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]]> Integrace Health Enables Sales Team from the Top-down https://www.mindtickle.com/customer-stories/integrace-health-enables-sales-team-from-the-top-down/ Fri, 06 Jan 2023 06:55:02 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=513 I like MindTickle because it’s easy to use and I feel like I’m using a platform that will really help my learners instead of stressing them out.

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Integrace Health enables their sales team from the top-down with Mindtickle.

Challenges

  • Sales readiness platform under-utilized
  • Suboptimal acceptance from sales hierarchy
  • Inconsistency in enablement initiatives across the business
  • Integrating new business at different levels of maturity

Solution

  • Multi-level content to onboard new hires
  • Pitch practice and consumable content to improve product knowledge
  • Manager dashboards to gain insights, drive learning and gather regular feedback on progress
  • Certification program to onboard users on readiness platform and improve platform use

Impact

  • 78 – 82% approval rating from sales reps
  • Content easier for reps to consume
  • Top-down engagement with the platform
  • Onboarding time reduced from 22 to 5 days
  • Drastically reduced administrative time

To learn how Integrace Health uses Mindtickle to onboard and up-level their sales organization during COVID-19, download their COVID-19 response case study.

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]]> Unisys Drives Adoption and Engagement https://www.mindtickle.com/customer-stories/unisys-drives-adoption-and-engagement/ Fri, 06 Jan 2023 06:38:27 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=508 Mindtickle provided analytics and helped us drive results that proved to our leadership what global enablement is trying to accomplish.

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About Unisys

  • Unisys is a worldwide information technology company that provides a portfolio of IT services, software, and technology that delivers successful outcomes for the most demanding business and governments.
  • They’re among the largest government IT contractors, serving local, state, and federal agencies, as well as foreign governments.

Challenges

  • As Unisys has grown, so has the complexities of its sales training program.
  • With over 800 enablement employees worldwide, it needed to improve its processing tools to provide more robust reporting and role- specific training.
  • Unisys used multiple training platforms and manually assigned training,sent reminders, and tracked attendance in Excel spreadsheets.
  • Without automation, the process was too complex and had potential for human error.
  • The Global Enablement team wanted to implement a user- friendly online learning platform for onboarding, training and coaching, content development, and reporting.
  • They reimagined its sales training process, researched solutions, and gained leadership buy-in to implement a new online training program.

Solution

  • Mindtickle was being utilized by the Unisys HR department but had not been implemented in its sales training program.
  • The Mindtickle platform provided solutions to several challenges they faced.
  • With its leadership’s support, the Global Enablement team began the migration process of moving its third-party programs into Mindtickle.
  • In partnership with Mindtickle support and its third-party vendor, the importing process was seamless.
  • They began testing the new platform by launching small pilot programs.
  • After successful test launches, they developed a marketing plan to launch the platform to the entire go-to-market team.

Impact

  • One centralized, mobile-friendly platform
  • 100% participation by go-to-market team
  • Initial launch completed in ⅔rd the allotted time
  • Robust analytics and reporting
  • Universal accolades from the field
  • Leadership buy-in and engagement

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]]> Janssen India Cuts Rep Ramp Time in Half with Mindtickle https://www.mindtickle.com/customer-stories/janssen-india-cuts-rep-ramp-time-in-half-with-mindtickle/ Thu, 05 Jan 2023 10:25:48 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=419 Our vision was to have all learning happen in one portal. With Mindtickle, sales reps can easily go in, find what they need to learn, and go out and do their work. And we have visibility into how they’re engaging with the platform. It’s a one-stop shop for everyone.

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About Janssen Pharmaceuticals

  • Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart.
  • They focus on areas of medicine where they can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.
  • Backed by the size and reach of Johnson & Johnson, they are transforming lives and reinventing healthcare as they tackle society’s most pressing health challenges.
  • They collaborate with the world for the health of everyone in it.

The challenge

  • Janssen is one of the top pharmaceutical companies in the world, known for its portfolio of groundbreaking medicines, ranging from oncology to neurology, and the development of the COVID-19 vaccine – among other innovations.
  • Its India operations contribute $900M USD in annual revenue.
  • Sales reps at Janssen must have in-depth knowledge of technical, complex product offerings and, until recently, it was challenging to ensure sellers always had the training and information they needed to be ready to sell.
  • Two years ago, the organization’s learning and development team, which was under new leadership, realized the need to revamp and modernize their approach to sales enablement and coaching, with a greater emphasis on digital learning.

The solution

  • In 2018, Mindtickle was implemented across the entire 600-strong sales force of Janssen India, modernizing the company’s approach to learning.
  • Today, Janssen delivers and coordinates all aspects of rep learning — including onboarding, ongoing training, assessments, and coaching — from a single platform.
  • In addition, Janssen relies heavily on Mindtickle’s analytics and insights to understand the learning needs of sellers and ensure the content provided by the learning and development team continues to align with those needs and drive business outcomes.

The impact

  • 35% Increase in sales after a new rep has joined on aggregate.
  • 50% Reduction in rep ramp time.
  • 10% Increase in sales rep 18-month sales performance.
  • 96% Manager net promoter score for Nirmaan Academy, the company’s onboarding initiative.
  • 25% Improvement in online training scores.

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]]> Juniper Networks’ CRO Identifies Revenue Productivity Transformation as Critical Factor to 47% YOY Sales Growth https://www.mindtickle.com/customer-stories/juniper-networks-cro-identifies-revenue-productivity-transformation-as-critical-factor-to-47-yoy-sales-growth/ Thu, 05 Jan 2023 05:43:51 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=387 The power of Mindtickle is hyper-personalizing without overcomplicating.

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About Juniper Networks

  • Leader in computer network infrastructure solutions.
  • Develops networking products like routers, switches, management software and security solutions.
  • Works with customers across industries , including manufacturing , retail, media, education, telecommunications and healthcare.

The challenge

  • Juniper Networks has a large and complex portfolio of technical solutions and sells into multiple distinct markets.
  • As a result, its sales team needs to be armed with a lot of information.
  • It is the responsibility of the enablement team to provide competency applications at scale, while maintaining consistency.
  • The company is also passionate about hiring quality talent and retaining employees, so the enablement team seeks to provide the support and resources each individual needs to progress in their career.

The solution

  • Mindtickle is a significant factor in the way Hang Black, VP of Global Revenue Enablement at Juniper Networks, positions and grows the value of the enablement function within the organization.
  • The team has been able to continuously innovate their enablement strategy and quantify its impact using Mindtickle and, in doing so, they’ve not only transformed business results, but cemented their position as trusted advisors to the chief revenue officer (CRO) and sales leadership team.
  • “Sales enablement is a scaling function of our business — I believe that if you get it wrong, you won’t be successful,” says Derrell James, CRO, Juniper Networks.

The impact

  • Grew sales achievement 47% Year over Year.
  • ​Implemented a process for consistent training across internal sellers and the external channel ecosystem. ​
  • Developed hyper-personalized and relevant learning to reps across all levels.​​
  • A 65-75% adoption rate from Mindtickle users , compared to a historical 14-16% rate for webinar attendance. ​
  • Streamlined content management for effective partner enablement. ​

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]]> Menemsha Group Transforms its GTM Strategy with Mindtickle Accounting for 95% of Licensing Revenue https://www.mindtickle.com/customer-stories/menemsha-group/ Fri, 30 Dec 2022 04:50:22 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=207 Mindtickle’s product is amazing, but the people are even better. If you’re going to get a solution like Mindtickle, it’s important that you can trust and rely on the people you work with.

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About Menemsha Group

  • Menemsha Group provides training content and services for recruiting companies, mostly in the IT sector.
  • Its online solutions help clients accelerate win rates and improve performance of sellers, recruiters, and managers.
  • Menemsha Group utilizes the Mindtickle platform to offer a comprehensive enablement program—including robust analytics—to its client base.

The challenge

  • Menemsha Group started as a traditional sales training company, hosting live workshops and webinars for its client base of IT recruiting companies.
  • Clients loved the content but had no way to measure the results of the training over time.
  • Beyond the half-, full-, or multi-day session, there was no method for quantifying or certifying knowledge.
  • Additionally, Dan Fisher, Menemsha Group’s founder, needed to re-evaluate his content delivery methods with the goal of being able to scale his business and take on new clients without the drastic additional headcount required for in-person training.
  • He also needed a way to deliver a quantifiable service so that clients engage with him on an ongoing basis, rather than one-and-done training sessions.

The solution

  • The employees of Menemsha Group became experts on the Mindtickle platform. Within months, the company completely overhauled its go-to-market strategy with the solution, training hundreds of reps at a time rather than a few dozen at most.
  • The business has evolved from one-off workshops to a fully transformed SaaS model that provides onboarding, training, and ongoing enablement.
  • Using technology to deliver Fisher’s recruiting IP content and provide tools like conversation intelligence and coaching, Menemsha Group enables companies to track rep engagement and how knowledge is being applied in the field—packaged up in one efficient program.

The impact

  • Increased from 3-4 to hundreds of customers at a given time
  • Menemsha Group clients saw a 229% increase in revenue attainment by recruiters in their first year when using Mindtickle versus traditional training methods
  • Clients also experienced a 55% reduction in new hire time to quota attainment
  • 153% ROI in the first 90 days

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]]> Splunk Fosters Sales Coaching Culture https://www.mindtickle.com/customer-stories/splunk-fosters-sales-coaching-culture/ Thu, 29 Dec 2022 11:55:11 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=464 We began all of this with a defined governance model and operational processes, executive buy-in and champions across the company, metrics to map back to, and a plan to ensure adoption would be seamless. Without taking these initial steps — and, of course, Mindtickle powering Splunk Coach — Splunk wouldn’t have been able to attain a culture of coaching.

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About Splunk

  • Splunk is the world’s first Data-to-Everything Platform designed to remove the barriers between data and action so innovators in IT, security, DevOps and more can gain clarity, elevate discussions and accelerate progress.
  • Splunk employs more than 6,000 employees in 27 offices worldwide.

The challenge

  • Splunk had determined that its training program, hosted solely by an LMS that was populated by the Splunk content team, was no longer meeting the company’s needs.
  • Specifically, sales training consisted of a library of e-learning courses that were primarily video-based modules.
  • Every new hire leveraged the same content in their onboarding process, regardless of their skill level.
  • And coaching — a cornerstone in the development and training of sales reps — was inconsistent among sales managers and not streamlined or well-defined.
  • Splunk determined that all this could be remedied by creating a culture of coaching at the company, underpinned by investment in enablement technology.

The solution

  • After a rigorous vendor evaluation process, Mindtickle emerged as the superior option to complement Splunk’s existing LMS and help achieve goals.
  • “Mindtickle incorporates learning with activities to reinforce new messaging, skills, and information. Mindtickle also allows managers to track metrics showing reps’ progress in mastering competencies over time,” said Krishna Saw, Senior Systems Manager, Enablement & Content Platforms at Splunk.
  • Probably most importantly, Mindtickle could provide a more streamlined, consistent, and data-driven approach to coaching.
  • Because Splunk’s corporate branding is very important to the company, Mindtickle would be delivered through “Splunk Coach” — the Mindtickle Sales Readiness platform branded with Splunk’s “Buttercup” mascot and bright-pink colors.

The impact

  • Culture of coaching across the company, underpinned by Splunk-branded, easy-to-use technology
  • Greater insight into knowledge and skills gaps
  • Gains in sales productivity due to increased enablement engagement
  • Improved new-hire training process

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