Software Development Archives | Mindtickle https://www.mindtickle.com/blog/customer_stories_tax/software-development/ Tue, 15 Apr 2025 11:17:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://www.mindtickle.com/wp-content/uploads/2022/12/MT-Icon-Alternate-150x150.png Software Development Archives | Mindtickle https://www.mindtickle.com/blog/customer_stories_tax/software-development/ 32 32 Cisco Increases Deal Size 31% With AI Role-Plays https://www.mindtickle.com/customer-stories/cisco-increases-deal-sizes-31-with-ai-role-plays/ Wed, 11 Sep 2024 05:52:34 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=20101 Chris Jackson, Distinguished Solutions Engineer Discover how Cisco leveraged Mindtickle’s AI role-plays to execute the largest pitch contest in the company’s history for 7,200 sellers. Key outcomes include: 31% rise in average deal size 25% increase in book deal values $110,000 more in security bookings Saved 38 weeks of manager time or 6,000 hours The …

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Chris Jackson, Distinguished Solutions Engineer

Discover how Cisco leveraged Mindtickle’s AI role-plays to execute the largest pitch contest in the company’s history for 7,200 sellers. Key outcomes include:

  • 31% rise in average deal size
  • 25% increase in book deal values
  • $110,000 more in security bookings
  • Saved 38 weeks of manager time or 6,000 hours

The use of Copilot resulted in faster feedback and enhanced pitch quality, demonstrating the powerful impact of pitch mastery on sales performance.

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Learn How Cisco Leverages Mindtickle to Scale Coaching Efforts https://www.mindtickle.com/customer-stories/learn-how-cisco-leverages-mindtickle-to-scale-coaching-efforts/ Sun, 07 May 2023 16:11:18 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=15960 Chris Jackson, Cisco

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Chris Jackson, Cisco

Cisco was undertaking a significant transformation of its sales enablement organization and shifting from a traditional L&D approach, with historically low adoption, to a more data-driven, experiential learning approach. Chris Jackson, Distinguished Architect, Global Strategy & Operations, talks about how Mindtickle is the perfect platform for their high-value programs. “We leveraged Mindtickle to roll out training to 18,000 of our sellers in six weeks,” Jackson said. Watch this video to learn how Cisco adopts a modern learning solution with powerful data-driven analytics for leadership with Mindtickle.

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Cloudtalk Uses Mindtickle for Onboarding https://www.mindtickle.com/customer-stories/cloudtalk-uses-mindtickle-for-onboarding/ Thu, 27 Apr 2023 09:24:17 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=15978 Celia Bruche, CloudTalk

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Celia Bruche, CloudTalk

CloudTalk was initially looking for something other than an integrated sales onboarding and training platform. After choosing Mindtickle for onboarding, They began understanding the benefits of combining an LMS (Learning Management System) and CMS (Content Management System) in one tool. Celia Bruche, Sales Enablement Director at CloudTalk, talks about how their team now uses Mindtickle for different processes, including sales onboarding, coaching, and storing and sharing content internally and externally. Watch this video to learn more about how the CloudTalk team reduced the ramp-up time for onboarding with Mindtickle.

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Learn How Mindtickle Powers the School of Splunk https://www.mindtickle.com/customer-stories/learn-how-mindtickle-powers-the-school-of-splunk/ Fri, 06 Jan 2023 09:42:15 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=15959 Nancy French, Splunk

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Nancy French, Splunk

With Mindtickle as Splunk Coach’s engine, Splunk could begin taking action on its main enablement objectives, including increasing sales rep productivity and overall revenue impact and creating more engaging and personalized learning journeys. In this video, Nancy French, Director of Operations, Systems & Tools at Splunk, talks about how Sales Managers at Splunk can now create their coaching content faster and personalize it to fit the specific needs of their reps. This also frees up our content team to work on other tasks.

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Aurigo Leveraged Mindtickle for Structured Sales Enablement and Onboarding of their GTM Team https://www.mindtickle.com/customer-stories/aurigo-leveraged-mindtickle-for-structured-sales-enablement-and-onboarding-of-their-gtm-team/ Sun, 11 Dec 2022 10:52:28 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=18423 The Mindtickle team has not just been a partner to me but also everyone at Aurigo who has been trying to work on their respective focus areas. It can be overwhelming for anyone who has to get things done without the necessary support, so that's been a great lift off of my shoulders to feel like Mindtickle is there to answer those questions and be supportive to the Aurigo team.

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Company Overview

  • Aurigo is a global B2B software construction technology company that aims to help public sector agencies and facility owners plan, deliver, and maintain their capital projects and assets safely and efficiently.
  • Aurigo’s customers solve their planning and portfolio management needs and manage the entire construction lifecycle, including critical processes related to safety, quality, maintenance, and business operations.
  • Aurigo has been recognized in the GovTech100 three years in a row as a key contributor focused on making a difference in and selling to state and local government agencies across the United States.

The challenge

  • Aurigo sales team’s growth led to a need for a structured sales enablement and onboarding process for existing and new reps needed to be streamlined and appropriately assigning onboarding and training by roles.
  • Lack of visibility into content and collateral available for GTM teams.
  • Struggling to ramp up new reps faster and getting them ready in the field.

Solutions

  • Explore a fully integrated solution to address the organization’s enablement, content, coaching, and conversation intelligence needs.
  • Reinvent and structure the onboarding process for new repsGauge the extent of discovery taking place on a call before handing over the opportunity to the AEs and coach them appropriately.
  • Centralize and govern all content and make it easy to find and use by anyone in the organization.
  • Improve adoption and training completion and enablement programs by issuing certificates post-course completion.

Impact

  • Average days for rep’s first dial down from 26 to 10 days.
  • ​Average days to the first opportunity down from 25 to 16 days. ​
  • Average days to first stage 3 down from 71 to 23 days.​​
  • Track and showcase enablement metrics and the impact they had on moving opportunities further down the sales funnel. ​

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Propeller Speeds Sales Cycle with Digital Sales Rooms https://www.mindtickle.com/customer-stories/propeller-speeds-sales-cycle-with-digital-sales-rooms/ Sat, 10 Dec 2022 10:39:37 +0000 https://www.mindtickle.com/?post_type=customer_stories&p=18932 “The team sees Mindtickle as a huge component of their deal process. It looks sharp and allows them to gain a good understanding of what their prospect is thinking and engaging with throughout the entire sales cycle. Mindtickle is the one-stop-content-shop for our entire organization.”

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Challenges:

  • Difficulty sharing content with customers who spent most of their time out of the office

  • Lacked visibility into when customers read and engaged with content

  • Decentralized content living in the CRM, Google Sheets, Google Drive, and website

Solution:

  • Mindtickle Digital Sales Rooms: Personalized digital experience with all content available in one, single shareable link

  • Mindtickle’s Sales Content Management: Sales content curated, managed, and shared in a single location

  • Out-of-the-box CRM integration

Impact:

  • Reduced sales cycle 

  • Increased conversion rate at the top of funnel

  • Increased responsiveness between sales and prospects

  • Easier content management, access, and sharing

Unable to share content with customers on the go

Founded in Sydney, Australia, Propeller is a global SaaS company that operates in the civil construction, earthworks, and mining space. Propeller helps customers track material quantities on job sites and has created a surveying solution that allows its customers to understand how a worksite is progressing as they’re working it in real-time.

Drew Hultgren, Senior Manager of Revenue Operations at Propeller, explained, “Many of our customers are extremely busy. They’re out in the field at job sites moving the dirt themselves and are unable to attend meetings or read documents and e-mail attachments. Asking customers to read about our solutions and products on our timeline wasn’t going to work.”

Propeller needed a solution that could easily bring all the relevant content together and enable their customers to review wherever and whenever they were. Propeller turned to Mindtickle.

“The team sees Mindtickle as a huge component of their deal process. It looks sharp and allows them to gain a good understanding of what their prospect is thinking and engaging with throughout the entire sales cycle. Mindtickle is the one-stop-content-shop for our entire organization.”
Drew Hultgren
Senior Manager of Revenue Operations, Propeller

Speeding up deal cycles with a single link

Since Mindtickle provides buyer-centric enablement solutions, their Digital Sales Rooms were the perfect solution for Propeller. With a single link, reps could send the most up-to-date and relevant content to customers. 

“Our customers could easily view content on their mobile phone, without requiring any downloads since everything is embedded,” Hultgren explained. “For prospects, we’ve removed a lot of the barriers as our content is simple, accessible, and accurate. It’s made our process much more efficient and speeds up our deal cycles.”

When selecting a revenue enablement platform, another differentiator was Mindtickle’sability to integrate quickly with HubSpot. Moreover, Mindtickle releases innovative features regularly, such as easy content bulk uploads, Digital Sales Room templates, and tracking of integrations to the CRM, which have ingrained Mindtickle into the Propeller sales ecosystem.

Single source of truth for all content

As Propeller continued to integrate Mindtickle into its sales processes, the company recognized Mindtickle’s already invaluable role in managing content. Assets were living in the CRM, Google Sheets, and Google Drive and their teams didn’t know which content to use. It was difficult to send, and they had no insights into content engagement.
“Mindtickle has been an incredible tool to bridge the gap between marketing and sales.”
Drew Hultgren
Senior Manager of Revenue Operations, Propeller

Now, they have better insights into how prospects are interacting with content via Digital Sales Rooms, such as content items viewed, for how long, and by whom. For Propeller, this gives invaluable intelligence that improves the sales process, optimizes training, and focuses content creation on what will be most successful.

Ultimately, Propeller’s sales team loves the ability to create personalized content.

case-study-propeller

“Mindtickle makes it simple for our sales and marketing teams to create customer short-form content and personalized digital sales rooms in minutes. They can record personalized videos, easily screen share resources, and duplicate Digital Sales Rooms, which gives us the opportunity to customize assets quickly and efficiently. It’s been huge for us,” Huntgren said.

Propeller, faced the challenge of effectively sharing content with their busy, on-the-go customers. Mindtickle’s Digital Sales Rooms emerged as the perfect solution, providing a streamlined and mobile-friendly platform to deliver up-to-date content effortlessly. By integrating seamlessly with HubSpot and offering innovative features, Mindtickle became an integral part of Propeller’s sales ecosystem, speeding up deal cycles and simplifying content management. The ability to gain insights into content engagement has empowered Propeller to refine its sales process and create personalized, effective content, enhancing their overall customer experience and boosting efficiency.

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